Terms & Conditions

Welcome to SonaPari (www.sonapari.in), owned and operated by Vijaylaxmi Chandak. These Terms and Conditions (“Terms”) govern your use of our website and services.

By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.

Acceptance of Terms

By using this website, you unconditionally accept these Terms and Conditions as stated here and elsewhere on the site.

Ownership & Intellectual Property

SonaPari is owned and operated by Vijaylaxmi Chandak.

All content on this website, including product designs, images, logos, text, and graphics, is the property of SonaPari and may not be copied, reproduced, republished, transmitted, or used for commercial purposes without prior written permission.

Product Information

SonaPari offers handcrafted, ready-to-use resin products including customized gifts, name plates, décor items, and accessories.

Due to the handmade and customized nature of our products:

Slight variations in color, design, texture, or finish may occur.
Product images are for reference purposes only.
Customized products are made as per customer confirmation and cannot be altered once approved.

Products are provided without any express or implied warranties unless explicitly mentioned.

Customization Policy

For personalized and customized products:

Customers must carefully review and approve names, spellings, dates, and designs before final confirmation.
SonaPari is not responsible for errors approved by the customer.

Additional Charges

Customers may be subject to additional charges such as:

Taxes
Duties
Delivery-related charges (if applicable)

These are the responsibility of the customer.

Limitation of Liability

SonaPari shall not be liable for:

Loss of data
Loss of profits
Indirect or consequential damages

Our maximum liability shall be limited to the amount paid by the customer for the specific product.

Product Variations

As our products are handcrafted, slight variations in:

Resin texture
Gold flakes placement
Color tone
Finishing

may occur. These variations do not qualify as defects.

SonaPari reserves the right to deliver a similar or alternate design if required due to material availability.

Pricing & Website Changes

Prices are subject to change without prior notice.
We reserve the right to modify website content, products, or services at any time.
We reserve the right to cancel or limit orders in case of pricing errors or stock issues.

Feedback & Communication

Customers may receive communication via:

Email
Phone
WhatsApp
SMS

regarding orders, feedback, or updates.

Refunds & Payments

Refunds, if applicable, will be processed as per our Refund & Return Policy.

Any approved refund may be subject to payment gateway or banking deductions where applicable.

Dispute Resolution

In the event of any dispute, both parties shall attempt to resolve the matter amicably within 30 days.

If unresolved, disputes shall be referred to a sole arbitrator under the Arbitration and Conciliation Act, 1996.

Jurisdiction for all disputes shall be Indore, Madhya Pradesh, India.

Contact Information

For any questions or concerns regarding these Terms, please contact:

SonaPari
Owner: Vijaylaxmi Chandak
Talawali Chanda, Indore – 453771
📧 sonaparicreation@rediffmail.com
📞 +91 9960336707