Shipping Policy

Welcome to SonaPari!

We appreciate your trust in us and strive to provide a smooth and transparent shopping experience. As we deal in handcrafted and customized resin products, each order is carefully prepared with attention to detail.

If you have any questions or concerns, feel free to contact us:

📞 Call / WhatsApp: +91 9960336707
📧 Email: sonaparicreation@rediffmail.com
(10:00 AM – 6:00 PM IST, Monday to Saturday)

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Order Processing Time

• Orders placed before 12 PM (Monday to Saturday) are processed the same day.

• Orders placed after 12 PM will be processed the next business day.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• Customized or personalized products may require additional production time depending on design complexity.

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Delivery Time (Within India)

• Standard Delivery: 5–7 working days from dispatch.

• In rare cases, delivery may take up to 10 working days due to courier or location delays.

• Once dispatched, you will receive tracking details via email or WhatsApp.

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International Orders

• International shipments may be subject to customs duties or import taxes.

• The customer is responsible for paying any applicable customs charges.

• We recommend checking with your local customs office before placing an order, as charges vary by country.

• We are unable to calculate international duties or taxes in advance.

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Order Tracking

• After dispatch, a confirmation message with tracking details will be shared.

• You can track your shipment through the courier partner’s website for real-time updates.

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Returns & Refunds

For detailed information regarding returns, refunds, and exchanges, please refer to our Refund & Return Policy page.

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We sincerely appreciate your trust in SonaPari and are committed to delivering premium, ready-to-use handcrafted resin creations with care and quality.

Thank you for choosing SonaPari!

Vijaylaxmi Chandak
Owner, SonaPari
Talawali Chanda, Indore – 453771
www.sonapari.in